When you choose to bank with JupiterBanking, you entrust us with your personal and financial information. We take this responsibility seriously. Protecting your privacy is not only a legal requirement but a core part of our commitment to transparency, security, and responsible banking.
We are dedicated to handling your information with care, integrity, and in full compliance with applicable data-protection laws and regulatory standards.
To provide secure and efficient banking services, we collect information that enables us to verify your identity, process transactions, and protect your account.
This information may include:
Personal information, such as your name, residential address, date of birth, and contact details
Financial information, including account numbers, balances, payment details, and transaction history
Technical and usage information, such as device type, operating system, browser settings, IP address, and login activity when you access our digital platforms
This data helps us maintain account security, prevent fraud, and ensure our services function reliably.
Your information is used strictly for legitimate banking and operational purposes. This includes:
Providing and managing your banking services
Processing payments and transactions
Verifying your identity and meeting regulatory requirements
Detecting and preventing fraud, unauthorized access, and financial crime
Improving our platforms, services, and customer experience
Personalizing features such as dashboards, notifications, and service offerings
All data usage is conducted in accordance with applicable laws and internal governance standards.
We do not sell your personal information.
Your data may be shared only when necessary and only with trusted third parties, such as:
Payment processors (e.g., Stripe or similar service providers)
Regulatory authorities and financial institutions, where legally required
Fraud prevention, cybersecurity, and compliance service providers
All third parties are carefully selected and contractually required to adhere to strict confidentiality, data-protection, and security obligations equivalent to our own standards.
Security is fundamental to our operations. We employ a combination of technical, administrative, and organizational safeguards to protect your data, including:
Advanced encryption technologies
Multi-factor authentication and access controls
Continuous monitoring and fraud-detection systems
Regular security assessments, audits, and system updates
These measures are designed to protect your information against unauthorized access, loss, misuse, or disclosure.
You remain in control of your personal information. Subject to applicable laws, you have the right to:
Request access to your personal data
Request corrections to inaccurate or incomplete information
Request deletion or restriction of processing, where legally permitted
Object to certain data-processing activities
We comply with international data-protection regulations, including the General Data Protection Regulation (GDPR), to ensure your rights are respected and upheld at all times.
To enhance functionality and deliver a secure, user-friendly digital experience, we use cookies and similar technologies. These tools help us:
Maintain secure login sessions
Analyze website performance and usage
Improve platform functionality and content relevance
You may manage or disable cookies through your browser settings at any time. Please note that limiting cookies may affect certain features of our digital services.
If you have any questions, concerns, or requests regarding your personal data or this privacy notice, our Data Protection Team is available to assist you.
You can contact us through:
Email: support@jupiterbanking.com
Phone: via our official support line
Secure Messaging: through your online banking portal
We are committed to responding promptly and transparently to all privacy-related inquiries.